Appointments, Fees and cancellations

Therapy sessions will take place weekly either online, using an encrypted video link service, or from a dedicated space within the old town in Aylesbury which is based at the heart of the town centre. It is easily accessible using the free or paid car parking available within the town centre. 

Subject to availability, either method can be used and we can switch between online or face-to-face if the need arises. 

I currently only offer sessions to individuals.

I offer an introductory 30 minute session, free of charge. This will either be online or over the telephone. During this time you can ask any questions, to help you to decide whether I am the right therapist for you. There is no pressure to continue.

If you decide to proceed, our first therapy session may take upto 90 minutes. It is an opportunity for us to talk about what has brought you to counselling and what you would like to change. I will ask you some questions and explain how we will work together. 

All subsequent therapy sessions will be 50 minutes long.

At any session, you will be given opportunity to ask any questions, and can end at any time.

The cost is £50 for a 50 minute online session, or £60 for a 50 minute face to face session.

A number of lower cost sessions are available, so do please ask.

I offer a discounted rate for student therapists.

I accept payment by cash, card payment or bank transfer. Bank transfer payments must be made in advance of the session starting.

Ideally you will have the therapy session at the same time and on the same day each week. If for any reason you are unable to attend a booked therapy session, please email Hannah@bearbrooktherapy.co.uk  as soon as possible. 

A 24 hour cancellation policy is part of our agreement. This means that if you do not advise of the cancellation more than 24 hours in advance, you may be required to pay the fee for the session. 

Where I am unable to attend a session, for example due to illness, I will aim to give you as much notice as possible. No fee will be payable if I am unable to make our session.